Abhai Johri was interviewed by Tech Company News – published on July 14, 2020

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Interview conducted by:
Milan, Editor in Chief
SuperbCrew.com and TechCompanyNews.com

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Q: For those who haven’t heard of it, what is the best way to describe Integral Consulting Services?

A: Integral is primarily a Solutions company. We use the latest technologies, best practices, proven methodologies along with an experienced and well-qualified workforce to successfully solve our client’s problems. We are committed to quality and are passionate about making sure that our client’s missions are successful.

Our core capabilities include identity solutions using multimodal biometrics; all source intelligence analysis; Agile DevOps and DevSecOps; IT service management; and cyber security solutions.

Q: In an ever-evolving technology landscape, how do you stay ahead of the curve in combatting cyberthreats?

A: We continue to invest in and strengthen our multimodal biometrics and identity intelligence competencies which differentiate us from our competition and create our capability niche. We have also begun to refine our cybersecurity focus to determine and establish a core niche for this competency and explore future technological solutions based on Artificial Intelligence and Machine Learning.

Q: You have identified individuals who were involved in terrorist attacks in the past, is that correct? Could you tell us something more?

A: We have been involved in intelligence analysis and have numerous success stories in terms of identifying known and potential terrorists and their associated network.

Integral assisted DHS ICE with a sophisticated solution to locate suspicious activities across the U.S. We extracted a significant amount of data from its watch desk and also worked with the NYPD and FBI to screen and collect data. Integral’s analysis assisted in the elimination of the entire network of mafias from Russia and Eastern European countries operating out of Brooklyn, New York. The federal government was very appreciative and we received many accolades for our support in this effort that only took ten months to achieve.

Q: What types of businesses do you serve?

A: We primarily serve Federal government agencies mostly related to security, intelligence and law enforcement. This includes the U.S. Army INSCOM, Department of State, Treasury FinCEN, Air Force Research Labs, DIA, DISA, DTRA and DHS (ICE, OBIM, TSA, and USCG). We also serve limited commercial clients, specifically in DevOps and IT service management capacity as an Ivanti Partner.

Q: What are some of the key challenges you’re helping them solve?

A: Integral has assisted Army INSCOM, DHS, ICE, and TSA Office of Intelligence and Analysis in cracking dangerous networks of terrorists, gangsters and mafias. Our expertise in Multimodal Biometrics also allows us to help the Office of Biometric Identity Management (OBIM) with screening, collecting data and performing data analysis. In addition, Integral has built innovative solutions such as biometric algorithms and laser engraving and perforations for the next generation passport program which has garnered the interest of several other federal agencies looking to apply our solutions to their NextGen secure solutions.

Q: What’s next for Integral Consulting Services?

A: Integral’s focus is to further accelerate organic growth, by leveraging program successes, client relationships, strategic partnerships, certified workforce and quality delivery. In the words of Integral’s co-founder and Executive Vice President, Abhai Johri, “We are building a company that has established its brand, that is here to last, that delivers quality, and that has the reputation for high performance. We have a tag line “exceeding expectations …” and we are very serious about preserving this value. We have trained our team to be passionate about exceeding expectations not just for our clients, but also in everything that we do.” Integral will also continue to increase our social responsibility and promote a culture of charity and community volunteer activities across the company.

Q: What do you expect from 2020?

A: 2020 has been a challenging year, but we have learned to adapt to the current industry scenario. All of our contracts are going strong and most program managers have reported increased communication and collaboration with both the client and employees. We have been carefully monitoring the situation and will continue to take timely actions to maintain and sustain our growth, while also focusing on the safety and well-being of our employees. As a result, we expect another successful year despite the global economy’s unexpected ninety degree turn due to COVID-19.

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On Tuesday, April 7, ClearanceJobs sat down with Casey Talley, the Recruiting Manager for an interview.

“I love how Integral is shining through these trying times, and recruiting is staying as busy as ever!” said Talley. “We are still executing and delivering proposals, new contracts are being awarded to us, and the vast majority of our programs are supporting our need to hire for current vacancies. Sure, there have been some challenges, ranging from apprehensive candidates (understandably!) to contract site restrictions, but it is really encouraging to know that candidates in the job market still have good opportunities for hire, amidst the current epidemic.”

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On Saturday, December 14, Integral proudly played a part in Wreaths Across America and their mission to Remember our fallen U.S. veterans, Honor those who serve and Teach our children the value of freedom. Integral sponsored 25 wreaths that were laid at Antietam National Cemetery by Headquarters employee, Cherie Sprout (pictured below) and her family. Volunteers for this national initiative gathered for wreath-laying ceremonies at more than 1600 locations across the U.S.

 

 

On October 21st, Integral sponsored the Nourish Now Feed the Mind Charity Golf tournament . Nourish Now is an organization whose mission is to  solve both waste and hunger by recovering and redistributing food  through donations from local grocers, caterers, restaurants, bakers and other donations. Pictured below: Mike Pongrace, Abhai Johri and Paul Perdue, enjoying the tournament.

Abhai Johri, was interviewed by CEOCFO Magazine – published September 16, 2019

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Interview conducted by:
Lynn Fosse, Senior Editor
CEOCFO Magazine

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CEOCFO: Mr. Johri, what is the focus at Integral Consulting Services today?

Mr. Johri: Our primary focus is to provide custom solutions and services, primarily to federal clients. In terms of our core competencies, we focus on multimodal biometric solutions, intelligence analysis, cybersecurity, IT service management, and application development. We call these our five pillars.

CEOCFO: To get a feel for how you are interacting on the various projects, would you walk us through a couple of engagements?

Mr. Johri: I can give you some examples of our projects. We utilize biometrics and intelligence analysis techniques to look for the bad guys by searching various databases and social media data globally. We have some very successful stories where we have identified individuals who were involved in terrorist attacks or some unlawful activities within the US or around the world. Our analysis helped in finding these individuals or the network of people who are performing these activities or have an intention to do that in the future. We have helped identify such individuals and activities, in many cases, before a disaster could take place.

We have grown our competencies from developing biometric solutions to enhancing biometric algorithms through research and development; applying these solutions for performing all source intelligence analysis and identity intelligence and further enhancing it to integrate it with social media platforms and visual analytics to identify trends and patterns for suspicious activities and individuals.

CEOCFO: You also provide app development, IT management, service management and support services. Would you tell us about those and some of the other services you provide and where they fit in the overall picture?

Mr. Johri: We are primarily an IT company, so we build solutions using custom application development and managing the IT side including cybersecurity. In terms of application development, for example, we have developed an application for the TSA and DHS, which is running in their Watch Desk. Agents can report any suspicious activities around the world through this application. This application then analyzes all suspicious activities around the world and tries to find out what is going on through analysis and provide some actionable intelligence that the law enforcement and intelligence agencies can use to diffuse any disaster. Most of our applications are related to law enforcement and the intelligence side.

CEOCFO: What do you understand, on a very basic level, about security that less knowledgeable people do not grasp?

Mr. Johri: People do not understand there are various types of securities which, if not taken care of, can hurt them in different ways. This includes physical security, information security, cybersecurity, and data security related to PII (Personal Identity Information) as well as other sensitive data. We focus on selected areas of defensive cyber to protect clients’ IT infrastructure from external penetration and attacks and also develop solutions for securing sensitive data.

CEOCFO: How do you decide what contracts you would like to bid on at a particular agency? Are there particular types of engagements you prefer?

Mr. Johri: We are very focused in terms of our competencies. We want to makes sure we pursue contracts where we have the experience and competencies to meet or exceed all the performance objectives for our clients. Based on our focus on security, intelligence and law enforcement areas, we mostly focus on defense, intelligence community, homeland security, State department and Treasury’s Financial Crimes Enforcement Network (FinCEN). We utilize our competencies in multimodal biometric technologies, intelligence analysis, cybersecurity, IT Service Management, and DevOps to develop solutions and provide services to support our clients’ missions.

CEOCFO: What is your take on the state of security today? Is it getting better? Is it getting harder?

Mr. Johri: It is an open-ended road, an area that is always evolving. The good news is that there is lots of awareness among government and commercial sides as well as among individuals based on so many breeches and events in the news that is helping to develop and implement counter measures. However, as fast as we implement solutions to protect, new threats are developed, so we need to continually monitor and evolve our solutions to minimize such hacking attacks, keep everyone safe, and protect our information and intellectual properties.

“We have built a company that has established its brand, that is here to last, that delivers quality, and that has the reputation for high performance. We have a tag line “exceeding expectations …” and we are very serious about preserving this value.”- Abhai Johri

CEOCFO: What has changed as Integral Consulting has grown and evolved as a company? What have you learned over time?

Mr. Johri: We are on fast track and have been growing year over year. However, for us, it’s not just about winning opportunities, our focus is on performance and delivery, in order to keep our clients successful sustain and our growth. We have built a company that has established its brand, that is here to last, that delivers quality, and that has the reputation for high performance. We have a tag line “exceeding expectations …” and we are very serious about preserving this value. We have trained our team to be passionate about exceeding expectations not just for our clients, but also in everything that we do.

We are very proactive and strategic in our future planning to make sure we maintain constant growth, take care of our employees and serve our customers well. We want to be unique and creative in our solutions in order to significantly differentiate us from our competition.

CEOCFO: Do you find it different dealing with the government, with different administrations or is the area you are in fairly stable as there is a continual need for security?

Mr. Johri: Our focus areas and competencies in intelligence, security and law enforcement are so unique and balanced that we are not much affected by the change of administration or government priorities as these areas are core for protecting our homeland and bringing peace to the world. We also diversify our business across various types of agencies and competency areas and continue to keep up with the changes in technologies, market requirements and world events to ensure that we can continue to serve well and maintain our growth.

CEOCFO: What do you look for in your people? Are you finding, like so many, difficulty in hiring?

Mr. Johri: Yes, especially with such low unemployment, it is always a challenge to find well-qualified workforce. However, we have invested a lot on our recruiting efforts, building up a comprehensive qualified candidates database and establishing a dedicated recruiting department. In addition, we have built outstanding retention strategies to maintain our current staff by maximizing their compensation, providing comprehensive benefits, rewarding individuals and teams for their performances, distributing bonuses, providing training opportunities, and creating a path for their professional growth. This not only helps us maintain very high retention, but also attract candidates for our new projects.

CEOCFO: Looking ahead for the next year. What is the strategy for Integral Consulting?

Mr. Johri: This year, we graduated from a small business to a large business. Moving to a new area of competitive landscape is surely challenging. However, we have planned ahead to make sure we can continue our growth in this new environment and can smoothly transition. We have sought out some really good small business multi-year large government contract vehicles, where we can continue to pursue small business opportunities in the next 3-5 years. We have also established our name in our core competency areas to compete with big industry names in full and open competitions. We have already won a large full and open contract to prove that our strategy is working well and will continue to move us forward. As part of our growth strategy, we have also established several mentor-protégé joint ventures with certified small businesses to help other competent small companies to grow under our mentorship with an added benefit of leveraging our partnership to continue to seek small business opportunities in the areas we focus on. We are very confident in our capabilities, differentiators, leadership team, and our team’s competencies, passion and commitment to continue to succeed in the marketplace.